Are there any APIs available for Trustpilot data extraction?

As of my last update in early 2023, Trustpilot does offer an official API that can be used for data extraction, though it's primarily intended for business users who want to manage their Trustpilot reviews and business account. The Trustpilot Business API provides access to various endpoints that allow registered users to interact with Trustpilot data, including retrieving reviews, invitations, business units, and web links.

To access the Trustpilot API, you typically need to register for an API key and adhere to their terms of service, which includes usage limits and restrictions on how the data can be used. Unauthorized scraping or excessive use of the API could result in your access being revoked or legal action.

Here's a high-level overview of how you might use the Trustpilot Business API:

  1. Register for an API Key: You need to sign up for a Trustpilot account and register for API access on their developer portal. This will give you the credentials needed to authenticate your API requests.

  2. Read the Documentation: Review the API documentation to understand the available endpoints, request methods, required parameters, and the data format that will be returned.

  3. Make an API Request: Use your programming language of choice to make an HTTP request to the Trustpilot API endpoint you need, passing your API key for authentication.

Here's a simple example of how you might use the Trustpilot API with Python using the requests library:

import requests

# Your Trustpilot API credentials
api_key = 'your_api_key'
business_unit_id = 'your_business_unit_id'

# The Trustpilot API endpoint for retrieving reviews
url = f'{business_unit_id}/reviews'

headers = {
    'apikey': api_key

# Make the GET request to the Trustpilot API
response = requests.get(url, headers=headers)

# Check if the request was successful
if response.status_code == 200:
    # Parse the JSON response
    reviews = response.json()
    print('Failed to retrieve data:', response.status_code)

Please note that the Trustpilot API has specific rules about rate limiting and how often you can call their endpoints, so make sure to handle that in your code.

If you're looking for an alternative to the official API, there are third-party services and unofficial APIs that claim to offer Trustpilot data extraction. However, using these services may violate Trustpilot's terms of service and could result in legal consequences. Always ensure that you're in compliance with Trustpilot's terms and any applicable laws when accessing their data.

For JavaScript or other languages, the approach would be similar: you would need to make HTTP requests to the Trustpilot API endpoints, passing your API key and other required parameters in the headers or query string of the request.

Keep in mind that web scraping or unauthorized API usage is a complex legal area, and you should consult with a legal professional if you have any doubts about the legality of your data extraction methods.

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